Return from individuals
St. Art Gallery, offers a cooling off period of 7 days. If the purchased product is not satisfactory, you can return the product within the cooling-off period of 7 days from the date of shipment to us.
You can exchange the product or receive a refund of the purchase price given. Please read the following conditions which must be observed: The product should be unused and undamaged.
The packaging and all that was sent to you, should be in new condition. The postage of return is at the account of the purchaser. Unstamped shipments, will not be processed.
The return procedure is as follows:
• Please return the product and mention your name, the address and your e-mail address and the reason for return.
• Wrap the item you wish to return in its original protective packaging. The protective product packaging should remain intact, so therefore make sure when first opening the package that care is taken not to damage the packaging.
• The customer service will review your returned item and will contact you within 5 working days regarding the processing of your return.