Goed contact met Geoffry. Komt afspraken na en reageert snel. Succes!
Excellent experience from start to finish. Geoffry was engaged at all times and provides complete and transparent information throughout the sales process. The package and delivery process was extremely efficient and wholly satisfactory. Would highly recommend
Voor een vriend wilde ik de Pill for Art bestellen maar de verzendkosten bleken niet in verhouding tot de bestelling zelf. Hierover contact opgenomen met Geoffry, die heel behulpzaam was en meteen voorstelde om het pakketje via PostNL te versturen in plaats van een koeriersdienst. Zowel de betaling als de levering verliepen prima. Ik kan niet anders zeggen dan dat de service TOP was. En de jarige vriend was heel blij met zijn cadeautje.
My experience of purchasing from this store was dreadful. I placed my order and paid in full for the print I had spent days looking for. I received confirmation of my order and a note that it was being packed for shipping. Three days later I receive an email to say that actually the limited edition print had been sold and their records were not up to date. There was an apology and an offer to sell me something else by the same artist. I challenged whether I was being told the truth and asked for proof of the sale, to which I received an elusive response which failed to provide proof or address my concerns. Life is too short to deal with people like this.
Reply St. Art Gallery:
Unfortunately the inventory on our website proved to be inaccurate. We've explained to the client that the print has been released in 2013 and that in the meantime it might have been sold at one of the multiple art fairs which we've attended or in our gallery, and that most likely someone has forgotten to update the stock manually on our website. Further our website has been renewed twice since 2013 so that also might have caused this issue.
Obviously we never provide any proof from a previous sale to a thirth party because this party questions our statement. Actually the GDPR doesn't allow us to do so even if we wanted to.
We offered the client a full refund or a more expensive (and more or less similar) print for the same price of his original purchase, but the client declined so we've refunded the full amount directly.
This is our first negative review since we've been in business. We've tried to solve this issue and we regret that the client could not imagine that a mistake can be made.
This experience has been instructive and has made us decide to do a stock inventory.
they are all perfect. Also one of my treasures arrived in perfect condition. I really appreciate them. I want to buy it again.
I have purchased three pieces from St. Art Gallery. I love their combination of enthusiasm for art plus professionalism in business transactions, for instance, promptness in responding to emails and flexibility with unusual shipping requests. All three items are quite fragile, but they arrived in Hungary in perfect condition, securely packed in custom-built wooden crates. Thank you to everyone at St. Art Gallery!
Geoffry was amazingly friendly with me and managed to make it happen in terms of logistic.
I wish I could have pîcked the piece of Art myself and share a beer with him.
''I will come and visit you soon''
First class experience from start to finish. Delivered within 3 days. Packaged expertly to protect the artwork and ensure it arrived in perfect condition.
Geoffry is super responsible and helpful. Love the art work and also the customer service is outstanding. Would definitely do business with Geoffry and the gallery again in the future.
Amazing experience from order to delivery. Delivered within 3 days. Packaged expertly to protect the artwork and ensure it arrived in perfect condition. First class service and experience with Geoffry! Great pieces of work, super happy. Highly recommend as excellent from start to finish!
Geoffry is a superstar. His art is amazing, his customer service first class and his packaging is probably the best of any gallery I deal with. Buy something please - you won’t regret it! 😁
I would totally recommend purchasing from St ARt GAallery! Geoffrey customer service skills are outstanding and he was very attentive throughout all the buying and delivery process !
Geoffrey is very capable gallery operator and a great person to know. This is my second time purchasing art from overseas and he left me a strong positive impression. Service is excellent. Items are very carefully packed. He communicates with me several times a day and he is very helpful. This is the place and person you can trust.
St. Art Gallery is absolutely highly recommendable! Geoffry's customer service is outstanding with super friendly and rapid responses to all my inquiries. I have bought 6 amazing works from St. Art Gallery and my artwork was shipped safe and quickly to Austria. I will definitely be a repeat customer.
If possible, I would give 10 out of 10 stars
Many thanks Geoffry!
And best regards,
Bettina, Vienna/ Austria
Na mijn allereerste kunstaankoop ooit (intussen een paar jaar geleden) recent opnieuw twee werken gekocht. Geoffry verstaat z’n vak en kent zijn collectie. De sfeer is erg ontspannen, waardoor je rustig kunt rondkijken en aankopen goed kunt overwegen. Kortom: een zeer fijn persoon met een prachtig aanbod, ik zal zeker weer terug komen voor meer.
Despite delays due to the global pandemic, the print I ordered arrived safely in a reasonable amount of time considering it had to travel from the Netherlands to California. Geofrey was extremely helpful and friendly in his communications. The print was packed securely and arrived in a great condition. Thank you very much!
Excellent service, happy with the interaction with St. Art Gallery
St. Art Gallery was a pleasure to work with in every aspect of the process! The customer service was truly unmatched from start to finish.
Ik heb twee prints gehaald van Mau Mau. Ik ben er heel blij mee. En ik ben heel tevreden over de goede service, goede communicatie en de snelle levering. De prints waren professioneel ingepakt.
Tot de volgende keer.
St. Art Gallery's customer service is superior. I have bought multiple works from Geoffry, and every time he is extremely responsive and ensures my artwork arrives safely and quickly. As someone who's purchased art from several galleries, I can safely say St. Art Gallery's customer service is outstanding.
Great, transparent and super friendly communication. And super fast delivery including professional packaging. One of the best I seen so far. Many thanks Geoffry. I just can recommend your gallery….
Just a quick note and a thank you to Geoffry for all your help in the purchase of my Beejoir print. I absolutely love it! The whole process of ordering and the shipment to the U.K. wasn’t a problem for Geoffry in this post brexit world. The print arrived quickly and was packaged safe and securely. I would certainly recommend this gallery and would have no hesitation in ordering again.
Thanks, and best regards,
The cooperation is very pleasant, the work is great, but the transportation costs and tariffs are too expensive. .
Thank you Geoffry for all your help in purchasing my fabulous Pure Evil Basquiat artwork... it is stunning! Fantastic customer service from an amazing gallery. It arrived promptly and was very carefully packaged.
Kind regards Catherine
It couldn't have been easier working with St. Art gallery - they were so accommodating! The piece I wanted was already framed but the shipping to the US would have cost a fortune so they offered to unframe it for me and ship it for free. I'm so happy with my artwork!
Great customer service all around. Not many establishments provide the level of urgency to their customer’s satisfaction. Thank you again!
Amazing customer service! Rapid response to inquiries! And great care and attention to ensure the artwork arrived safely and on time!
Super leuke en gastvrije gallery. Hele toegankelijke werken van diverse kunstenaars. Enorm hebberig word je van een bezoek aan deze top plek. Heb er nu twee keer wat gekocht en sluit een volgende keer zeker niet uit!
Excellent service. Livraison d'une sérigraphie D*face parfaitement emballée et rapidement expédiée. La galerie m'a tenu informé au cours des différentes étapes de la commande. Vous pouvez acheter en confiance!
It's rare to find a gallery that offers art, especially art with an edge, a unique message, and/or a politically-dissident point of view. I ordered a work of delicate, hand-painted porcelain.
Geoffry van Vugt, gallery owner, closely monitored the shipment and provided all necessary paperwork so everything would flow smoothly through customs.
5000+ miles later, my lovely teapot arrived unscathed in a sturdy wooden crate cocooned in multiple layers of shock-resistant foam.
I highly recommend St. Art Gallery - whether shopping online or paying a personal visit while traveling in the Netherlands.
Five Gold Stars!
The packing was perfect. I got in touch with you right away. It is a gallery where you can feel safe.
Excellent service and communication. Very helpful as well. Artwork was well packed and arrived safe. Highly recommended and definately I will be returning as a customer.
Super blij met de Mau Mau print! In het echt nog mooier dan op de website. En heel tevreden over St. Art Gallery, goede communicatie, snelle levering en het werk was met zorg ingepakt. Zeker tot een volgende keer!
St. Art Gallery super plek om verrassende items te vinden.
Hebben een neus voor interessant werk. Verleidelijk om regelmatig de site te bekijken en zeker ... te kopen!
Laatste aankoop ‘Pill for art’ van Amos Plaut. Deze keer niet voor mezelf maar als cadeau voor een jarige vriendin.
'ART' altijd een goede binnenkomer!!
Dank je wel Geoffry voor je snelle levering van Love Is A Drug - Chanel. Wij hebben het werk dezelfde avond nog opgehangen en zijn er erg blij mee.
Tot een volgende keer!
Excellent service from beginning and after purchased!
I am never having such a good service and purchase experience!
Highly recommended St Art Gallery!
Thank you so much for your professionalism!
Geoffry is very helpful.
I received my print in perfect condition and quickly.
I would definitively recommend the gallery.
I highly recommend the Gallery! My piece arrived in perfect condition, very easy comunication. Would buy again.
Eindelijk werk van D*Face aangeschaft. Super snelle actie en fijne afhandeling. Super blij met het werk Sweet Nothings. Ik hou de site zeker in de gaten. Dank !
Thanks you so much for your kindness and your flexibility! I will enjoy my artwork for years for sure! Good continuation,
Already purchased many times, very good gallery,
Very fast and very enjoyable communication.
My Beejoir piece arrived quickly and was packaged with great care. Geoffrey was proactive and responsive with his communications. Excellent experience overall.
Completely happy wish communications, postage and packing. Artwork exceeded expectations. Would thoroughly recommend and return.
fantastic great piece of art it was a pleasure to deal with
Please do not hesitate to purchase from Geoffry. His communication, and meticulous care in packaging the Beejoir pieces I ordered was superb. Order with confidence, and I highly recommend!
Excellent service from Geoffry.
Hagan Bros. artwork came well packaged and prompt delivery with tracking facility provided throughout.
Great service from Geoffry in terms of communication. Also after I had paid for one of the items he notice a crease on it and offered a full refund or 50% off - fantastic honesty.
I will definitely be keeping an eye on his website for further items.
Excellent service, great support and last not least Geoffry and his wife are very kind and honest gallery people.
We can highly recommend St. Art Gallery! We will purchase again.
St. Art Gallery has been a pleasure to work with. I ordered a print as well as some Art Pills. One of the Pills had a small quality control issue, and rather than just shipping the piece Geoffry went above and beyond to obtain a perfect one. Communication was proactive, pleasant, and timely. Aside from great customer service, this gallery has some pretty amazing art as well. Highly recommended, I will definitely be a repeat customer.
Very prompt, friendly service with great customer service - was kept informed of progress and given tracking numbers for delivery of Pure Evil print which was unsigned and needed to be sent to the artist for signing as it was an artist's proof. Print arrived securely in great condition with COA direct from Pure Evil gallery! Great service thanks.
Mr Geoffry was very easy and nice to deal with.
The Artwork came superquick and professionally packed.
I cant say something bad, St.Art Gallery definitly can be trusted!
Very quick reply with excellent customer service. Geoffry provided great after care and followed up on delivery.
I highly recommend this gallery. Bravo.
I am very pleased with the artwork, as well as the overall experience of doing business with St. Art Gallery. Thanks again!
Thank you to Geoffry for his help and information in buying 3 beautiful Pure Evil pieces. I will definately be buying more in the near future from the Gallery that never sleeps! Excellent service. 🙂 Nick
Thank you for the Art Pill work. It was sended quickly and correct.
5 stars isn't enough ....
Excellent works of art, excellent communication, excellent packaging and excellent delivery.
Geoffry withheld sending the artworks over a weekend to prevent the works being held in warehouses...... sent on a Monday afternoon and delivered to Scotland on the Tuesday morning, truely amazing.
I would not hesitate in recommending his service and I will definitely purchase from him again.
Truely outstanding ,
ST. Art Gallery is managed by a passionate art collector and not a regular money driven gallerist or art dealer. Excellent service, outstanding quality of works and fair prices. Very worth a visit and a recommendation to all art collectors, especially those who're starting to collect.
De zeefdruk LINDA EVANGELISTa van K-Guy is nog mooier dan op de website is te zien. Het werk was uitstekend verpakt, maar misschien kan de levering iets sneller (is een vraag, geen kritiek). ST. ART Gallery kan ik aanbevelen.
I was skeptical buying from an art gallery in another country, however St. Art Gallery put my concerns to ease. I bought multiple colors of the ART pills and all arrived on time with no issues. The packaging of the products were impeccable. Prior to purchasing, my inquiries were responded to in a timely fashion. St. Art Gallery were attentive and made my purchase simple. Thank you for a wonderful experience. I look forward to purchasing from you in the future! Jay Rubin, Arizona, USA
I purchased two "SUPER A" works and one D*Face "Who's Bad". Although it's a mostly a web based art gallery, I also wanted to have the pieces in my hand before making the full payment. At the end, it turned out not to be necessary because the website is outstanding in every way: clear pictures and clear information with a lot of context.
Above all the service was first rate; fast and super friendly. From all the art galleries I'v dealt with in the past, from London to Amsterdam, St.Art Gallery stood head and shoulders above all others.
Thanks a million
I am in Los Angeles and I purchased a Beejoir resin-cast, Pills Pills Pills from St. Art Gallery. The piece is amazing, the customer service was first rate, the shipment was timely and well packed, and I would definitely trust the gallery with my future business.
Top notch transaction all around. Thank you.
I purchased a Dface hrh lenticular, Super communication from the gallery, i was originally dubious about buying internationally but all my questions were answered in a professional and knowledgeable manner.
Service from start to finish was first class..
It's been a pleasure..
Onlangs heb ik een aantal Pill for Art besteld van Amos Plaut. Ze zijn schitterend.
Het contact met St. Art Gallery verliep fijn. Ik had vooraf enkele vragen welke snel werden beantwoord. De Pill werd netjes bezorgd in een stevige verpakking!